Sterling Wills & Estate Planning Ltd
Last updated: February 2026

These Terms of Business (“Terms”) explain how we provide our services and the basis on which we work with you. By instructing us or using our services, you agree to these Terms.

1. About Us

Sterling Wills & Estate Planning Ltd (“we”, “us”, “our”) provides will writing and estate planning services in the United Kingdom.

Contact details:
Address: Suite xxx, 34–35 Hatton Garden, London EC1N 8DX, UK
Telephone: +44 (0) 203 957 7000
Email: As published on our website

2. Our Services

We provide non-reserved legal services, including but not limited to:

• Will writing
• Estate planning
• Advice relating to inheritance and succession planning

We are not a firm of solicitors and do not provide reserved legal activities unless clearly stated. Where specialist legal, tax, or financial advice is required, we may recommend that you seek advice from a qualified professional.

3. Your Responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information
• Inform us promptly of any changes that may affect your instructions
• Carefully review any documents we prepare and confirm they reflect your wishes

We are not responsible for errors arising from incorrect or incomplete information supplied by you.

4. Fees and Payment

• Our fees will be agreed with you in advance and confirmed before work begins
• Fees may be fixed-price or otherwise stated in writing
• Payment is due in accordance with the terms agreed at the time of instruction

We reserve the right to suspend or terminate services if payment is not received when due.

5. Cancellations and Refunds

If you cancel our services:

• Before work has begun, you may be entitled to a full refund
• After work has begun, fees may be charged proportionally for work completed

Any refund entitlement will be assessed fairly and in accordance with consumer protection laws.

6. Timescales

We aim to complete services within reasonable timescales. Any estimated completion dates are indicative only and may be affected by factors outside our control, including delays in receiving information from you.

7. Limitation of Liability

To the extent permitted by law:

• Our liability is limited to losses that are a foreseeable result of our breach
• We are not liable for indirect, consequential, or economic losses
• We are not responsible for losses arising from changes in law, tax rules, or government policy after completion of your documents

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.

8. Complaints

We aim to provide a high standard of service. If you are unhappy with any aspect of our work, please contact us in writing so we can investigate and respond promptly.

9. Data Protection

We handle your personal data in accordance with our Privacy Policy, which forms part of these Terms. Please refer to that policy for details on how your data is collected, used, and protected.

10. Termination

Either party may terminate the agreement by written notice. Any work completed up to the termination date will remain payable.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about these Terms of Business, please contact us using the details above.